Return & Refund Policy

At Keycolor, customer satisfaction is a priority. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Return Eligibility

To qualify for a return:

• The request must be submitted within 30 days of receiving the item

• The product must be unused and in original condition

• Items should be returned with original packaging when possible

• Proof of purchase must be provided

Certain products may not be eligible for return due to hygiene or safety considerations.

Free Return Policy

Keycolor provides free return and refund support within the 30-day return period, allowing customers to shop with confidence.

Before returning any item, please contact our support team for return instructions.

Refund Process

Once the returned product is received and inspected, customers will be notified regarding the approval of their refund.

If approved:

• Refunds will be issued to the original payment method

• Processing typically takes 5–10 business days, depending on the payment provider

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us immediately. Our support team will work quickly to provide a replacement or refund.